Privacy Policy

Imagin Ed is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act).

How and why we collect personal Information

Personal information is information or an opinion that identifies an individual. We may collect the following information:

• name
• job title
• contact information (phone number, email address, address)
• demographic information such as postcode, preferences and interests
• other information relevant to surveys

This personal information can be obtained through correspondence by telephone and email, via our website, from your website, from media and publications, from other publicly available sources, from cookies and from third parties.

We collect your personal information to better understand your needs and provide you with a better user experience and service, providing information to our clients and marketing. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

When we collect personal information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

What we do with the information we collect

1. Improve our services or products.
2. Marketing
3. Email marketing – we may send relevant emails to you (using the address you have provided) regarding products or industry news.
4. We may also use your information to contact you for market research purposes.
5. Internal record keeping.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Our website may contain links to other websites. We cannot guarantee website links or policy of third parties and cannot be responsible for the protection and privacy of any information you provide while visiting such websites. We recommend you look at the privacy statement of any third party website.

Disclosure of personal information

Your personal information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

Security of personal information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.

Controlling your personal information

• If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@imaginonline.com.au.
• If you would like to unsubscribe to our mailing list, you may do this by clicking ‘unsubscribe’ on any marketing emails we send.
• You may access the personal information we hold about you and to update and/or correct it by contacting us at enquiries@imaginonline.com.au (we will require identification from you before releasing any information).

Policy updates

This Policy may change from time to time and is available on our website.

Privacy policy complaints and enquiries

If you have any queries or complaints about our privacy policy please contact us at:
enquiries@imaginonline.com.au or Imagin Ed PO BOX 2229, Ringwood North VIC 3134.